Think SPS

Those who succeed understand the strategy of the game...

Customer Satisfaction Surveys, Customer Service Training, Web Usability Studies. Cultivating loyal, Promoter customers and recruiting the best of Passives while minimizing the negative and profit-siphoning impact of Detractors and low end Passives is critical to your management of sales and ongoing success. If you don't understand much of the previous sentence, then know that you need to.

SPS will facilitate what best suits your need and coordinate results into actionable plans and measurable results.

Start Up Sessions
Board Presentations
Seminars